If you have a small business website, you need to know about a change proposed by a working group within the Internet Corporation for Assigned Names & Numbers (ICANN) that could have a harmful effect on your website, your business and your life.
ICANN is the international organization responsible for regulating the Internet’s domain name system. Any time a domain name is registered with any registrar (such as Web.com companies), the registrar has to enter the domain name owner’s personal contact information, including their name, phone number, mailing address, and email address. All of this information is available to the general public through the WHOIS database. In other words, if you use your home address to register the domain name for your website, all it takes is a quick search of the WHOIS database to find out exactly where you live.
Obviously, having your personal contact information readily available to anyone with a computer and an internet connection can lead to many problems, ranging from unwanted spam and telemarketing calls to harassment and identity theft. That’s why a service called Domain Privacy (also known as private registration) allows you to keep your personal details confidential.
With Domain Privacy, the registrar protects your personal information by replacing it on the WHOIS database with a proxy company that acts as an agent on your behalf. The WHOIS information does not reveal your identity as the registrant and instead displays the name and contact information of the domain proxy company, which can process any communications directed to you via the alternate contact information.
But now a working group within ICANN wants to change all that. This group has proposed changes which would impose restrictions on domain registrars that essentially takes the “private” out of these domain privacy services.
If there is a legitimate need to obtain a private registrant’s contact information that supersedes any privacy concerns, there is an existing process that addresses this issue. For example, if your website is impacted by a legal issue and a law enforcement agency gets involved — the registrar may release the relevant information upon receipt of authorized documentation.
Some members of the working group claim their proposed changes would result in exposing criminals hiding behind domain privacy. However, these infrequent scenarios are already addressed by registrars in defined processes. The proposed requirements would ignore this reality and treat every domain owner equally.
Law enforcement officials know that people who commit crimes don’t purchase private registration. The criminals simply provide false information when they register a domain name. So in the case of law breakers, the WHOIS data related to their domain name is often worthless.
Here are some things that could happen if domain privacy is eliminated:
You own a home-based business, and list contact information for your business (business phone number, P.O. box and email) on your business website. However, the domain registration is linked to your home address. If domain privacy services are rescinded, prospective customers could locate your personal information within WHOIS and come to your home or call your home. At the very least, this would be an invasion of privacy intruding on your personal life and family time; in a worst case scenario, it could expose you to harassment or worse from an unhappy customer.
You’re getting ready to launch a business, and have registered all the variations of your domain name. But then a competitor sees your domain name and files a complaint with the registrar that you are violating their trademark. (In reality, they saw the domain name, then filed a trademark on it in a foreign country so they could steal it from you.) Should your registrar be forced to cancel your WHOIS privacy service and provide your contact details? Remember, at this point, you don’t even have a business yet—you’re just a private individual.
Small business owners and individuals’ online privacy would be greatly harmed by the proposed changes of this ICANN working group. Web.com is taking a stand by supporting the Save Domain Privacy initiative. Join us and protect your privacy online by:
- Providing feedback to ICANN’s “Public Comment”. Write an email about how the change would affect your business, and send it to email@example.com by July 7, 2015. Include a statement such as the following: “I am a small business owner/individual and believe that I have a right to protect against the disclosure of my personal contact information through the use of domain privacy services. I am opposed to the changes proposed by this ICANN working group.”
- Signing our online petition available at savedomainprivacy.org. We’ll send the list of signatures to ICANN on July 7, 2015.
Rieva Lesonsky is CEO of GrowBiz Media, a media and custom content company focusing on small business and entrepreneurship. Email Rieva at firstname.lastname@example.org, follow her on Google+ and Twitter.com/Rieva, and visit her website, SmallBizDaily.com, to get the scoop on business trends and sign up for Rieva’s free TrendCast reports.